Welcome to Japan! If you’ve just landed at Narita Airport and need to get to Tokyo, the Narita Express (N’EX) is one of the best options.
This fast and comfortable train connects Narita Airport with major Tokyo stations like Tokyo Station, Shinjuku, and Shibuya.
Here’s a simple, step-by-step guide for first-time visitors to ensure a smooth journey.
Step 1: Find the Narita Express Ticket Counter

After arriving at Narita Airport and clearing customs, look for the JR EAST Travel Service Center or a JR Ticket Office (Midori no Madoguchi). These are located near the exits in both Terminal 1 and Terminal 2.
- What to Say:
Simply say, “Narita Express to Tokyo,” and staff will guide you. - Alternative: You can also use ticket vending machines if you prefer a faster option.
Step 2: Purchase Your Ticket

To ride the N’EX, you need:
- A Basic Fare Ticket (covers the distance from Narita to your destination).
- A Limited Express Ticket (required for reserved seats on the N’EX).
- Ticket Options:
- Round-trip Discount Ticket: ¥5,000 (32 USD) for a round trip to/from Narita Airport (valid for 14 days).
- One-way Ticket: Prices start at ¥3,070 (21 USD) to Tokyo Station.
- JR Pass Holders: The N’EX is fully covered by the JR Pass, so just make a seat reservation at the ticket counter.

Step 3: Find Your Platform

Once you have your ticket, look for signs directing you to the Narita Express platform. The platform varies by terminal:
- Terminal 1: Follow signs for JR Lines.
- Terminal 2-3: Take the escalator or elevator to the basement level for JR platforms.
Each ticket has your car number, seat number, and departure time printed on it.
Check the signs on the platform to ensure you’re waiting in the correct spot.
Step 4: Boarding the Narita Express

- Luggage Storage:
There’s space above your seat for smaller bags, and larger luggage can go in the designated storage areas near the doors. Some luggage racks even have locks for added security.

- Reserved Seating:
The N’EX is fully reserved, so make sure to sit in the seat listed on your ticket. - Travel Time:
It takes approximately:- 53 minutes to Tokyo Station
- 73 minutes to Shinjuku Station
- 81 minutes to Shibuya Station
Enjoy the smooth ride with free Wi-Fi and large windows to admire the Japanese countryside.
Step 5: Arriving in Tokyo

When you arrive at your station, follow the exit signs (marked in English).
Major N’EX stops like Tokyo Station, Shinjuku, and Shibuya are well-signposted and easy to navigate.
- Pro Tip: If you’re continuing to other destinations like Kyoto or Osaka, Tokyo Station is the best place to transfer to the shinkansen (bullet train).
Official Site : NARITA EXPRESS
FAQ
Yes, the Narita Express is fully covered by the JR Pass. You just need to make a seat reservation before boarding.
Yes, all seats on the Narita Express are reserved. You can book your seat at the ticket counter or a vending machine at the airport.
Yes, the Narita Express offers free Wi-Fi for all passengers.
The Narita Express stops at major stations such as Tokyo, Shinagawa, Shibuya, Shinjuku, and Yokohama.
Name | Narita Express (N’EX) |
---|---|
Address | Operates between Narita Airport and major stations in the Tokyo area |
Access | Accessible from Narita Airport terminals 1, 2, and 3, connecting to Tokyo, Shibuya, Shinjuku, Yokohama, and other major stations. |
Hours | Services run from early morning to late evening; schedules vary by destination. |
Admission | Ticket prices vary based on destination; seat reservations are required. |
Social Media | |
URL | Official Website of Narita Express |
Map | Google Maps |